Saturday, 4 July 2015


1).KYC stands for?
d) Know Your Customer

2).Which of the following comes under FMCG?
 Tobacco Products


3).Who to overcome the buyer resistance in a sale deal?
 Perseverance

4).Which is known as the best, important and central activity of a business?
 Core Competency

5).Who was the target group of Home Loans?
 Individuals not owing any house

6).What is mean by Delivery Channels?
 Sales Outlets

7).The process of providing offers related to customers buying history is known as?
 Cross-Selling

8).The process of selling is different from marketing and aims at profit maximization through______.
Customer satisfaction

9).What is the name of the segmentation that was based on the gender of the customer?
 Demographic Segmentation

10).To do mass communication with the potential customers, usually through paid public media which is known as_______.
 Advertising




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